A front desk must be a person you will see once you enter the hotel, the hospital, and other company businesses. The front desk clerk job description includes doing administrative tasks such as greeting clients, answering questions, picking up the phone calls, managing the company’s budget. A front desk clerk is also known as a receptionist. The front desk clerk job description template may be helpful information to remind his or her job.
Front Desk Clerk Job Description Information
We are searching for a person who is about to work at our company as a front desk clerk who understands about front desk clerk job description well. The candidate must be professional and able to do both secretariat and receptionist works including picking up the calls, managing the office budget, etc.
Front Desk Clerk Job Responsibilities
A front desk clerk must have some responsibilities to do that are related to the front desk clerk job description. They are:
- Greet guests with a smile and provide them the best service (what they need)
- Answer all the clients’ questions well
- Picking up the incoming calls
- Redirect phone calls to the involving department
- Write the phone number and address from the phone messages
- Conduct a neat, equipped (with pencils, pens, papers, or notes), interesting, clean, and presentable front desk
- Monitor, reply, and forward emails
- Accept all letters and packages and take them to the appropriate department
- Keep all necessary records and files
- Oversee and manage the office budget
- Manage, order, and restock office equipment and primary supplies
Front Desk Clerk Job Qualifications and Requirements
If you would like to work as a front desk clerk in our office, you must meet definite requirements and front desk clerk job description qualification, such as:
- High school diploma or equivalent qualification
- Experienced working as a front desk clerk before (min 2 years)
- Good knowledge of office administration
- Have a basic book-keeping understanding
- Excellent verbal and written communication skills
- Great organizational skills
- Hard-worker and multi-tasking personality
- Enable to operate MS Office programs
- Great interpersonal skills
Front Desk Clerk FAQ
What is a Front Desk Clerk?
A front desk clerk becomes the person who can handle several kinds of different duties at the same time. He or she must be able to serve the clients, pick up the phone calls, maintain the office budget, etc. A front desk clerk must be friendly and presentable. Plus, he or she should know all details about the necessary information so that he could answer the clients’ questions.
What Should You Include in a Front Desk Clerk Vacancy?
If you are about to post a front desk clerk job vacancy, you must write down all the important qualifications and requirements. Do not forget to mention the communication and organizational skills. Remember, a front desk clerk might be the ‘face’ and ‘identity’ of your company. Having a cheerful, polite, good-looking front desk clerk will be a plus point to your company.
Do You Need to Interview Applicants for Front Desk Clerks?
It is okay to interview the applicants for a front desk clerk. This may help you to see whether or not they have many organizational activities. Plus, you could also ask their working experiences in advance.
That’s all about front desk clerk job information; hopefully it is useful for all people especially those who need it.
